Definition: A software distribution model where applications are delivered over the internet and hosted on external servers. Customers can access and use the software without having to install it on their own computers or servers.
Key Features:
Accessibility: Available via web browsers from anywhere with an internet connection.
Subscription Model: Often billed on a monthly or yearly basis.
Automatic Updates: Software updates are managed centrally, ensuring users always have access to the latest version.
Common Applications:
Business Applications: CRM, accounting, project management.
Communication: Email, video conferencing, and chat applications.
Collaboration: Document editing, file storage, and sharing.